Privacy Policy
Last updated: February 12, 2026
1. Introduction
This Privacy Policy explains how the learning technology services offered on this website, which are developed and operated by the developer Absorbsofty and delivered through Absorb Software North America, LLC, collect, use, protect and process personal information. Absorb Software North America, LLC is a company located at 19046 Bruce B Downs Blvd Ste B6 Pmb 720, Tampa, Florida, United States (US), postal code 33647-2434. This policy describes the practices that apply when you visit this website, contact our team, or make use of the learning platform and related services we provide.
We encourage you to read this Privacy Policy carefully so that you understand the choices available to you and how your information may be used. By accessing this website or engaging our services, you acknowledge that you have reviewed the practices described in this document. We are committed to protecting your privacy and to handling your personal information responsibly, transparently and in accordance with applicable law.
2. Scope of This Policy
This Privacy Policy applies to the website reachable at www.nexusaisolut.buzz and to the learning technology services, platform setup, course conversion, analytics, integrations and managed support services provided by Absorb Software North America, LLC. It covers personal information collected through our website, through email and telephone communications, and through the administration of learning platforms that we operate on behalf of our clients.
This policy does not apply to third-party websites, platforms or services that are not controlled by us, even if they are linked from this website or connected through an integration. When you use a third-party service, the privacy practices of that service provider will govern the information you provide to them. We recommend that you review the privacy policies of any third-party service before sharing your information with it.
3. Information We Collect
We collect several categories of information depending on how you interact with our website and our services. The categories described below give you a clear picture of what data we may gather and how it is obtained.
Information you provide directly: When you contact us through our website form, by email at message@nexusaisolut.buzz, or by telephone at +15054657300, we may collect your name, your email address, your organization name, your telephone number and the contents of your message. When you engage our services, we may collect additional business information such as billing details, professional identifiers and project specifications needed to deliver the work.
Information collected automatically: When you visit this website, our servers may record certain technical information, including your internet protocol address, browser type, operating system, the pages you view, the time and date of your visit, and the referring website. This information is collected using standard web technologies and is used for security, analytics and site improvement.
Information about learners: In the course of managing learning platforms on behalf of client organizations, we may process information about the learners who use those platforms, such as names, email addresses, course assignments, completion records, assessment results and usage activity. We process this information only on behalf of our clients and in accordance with the instructions we receive from them.
4. How We Use Information
We use the information we collect for purposes that are necessary to operate our website, deliver our services and meet our legal obligations. The principal purposes are described below.
Providing and improving services: We use your information to respond to inquiries, prepare proposals, configure learning platforms, convert course content, provide analytics, operate integrations and deliver ongoing support and upgrades. Information about learners is used to manage accounts, assign courses, track completion and produce the reporting that our clients request.
Communication: We use your contact information to reply to your messages, provide updates about your project, send service notifications and respond to support requests. Where you have provided an email address or telephone number, we may contact you about your active relationship with our services.
Security and compliance: We use technical information to maintain the security and integrity of our website and platforms, to prevent fraud and abuse, and to comply with applicable laws, regulations and legal processes.
We do not sell your personal information. We do not use personal information collected on this website for advertising targeting, and we do not share personal information with unrelated third parties for their own marketing purposes.
5. Legal Bases for Processing
Where privacy and data protection laws require a legal basis for processing personal information, we rely on one or more of the following bases as appropriate.
Contractual necessity: When you engage us to provide services, we process the information needed to perform the agreement we have with you. This includes platform configuration, course delivery, analytics and support.
Legitimate interests: We process website usage data, maintain security and improve our services based on our legitimate interests in operating an effective and secure business, provided these interests are not overridden by your rights.
Consent: Where required by law, we obtain your consent before collecting certain information or sending certain communications. Where we rely on consent, you may withdraw it at any time by contacting us.
Legal obligation: We may process personal information where necessary to comply with a legal obligation or to establish, exercise or defend legal claims.
8. Third-Party Services
This website and our services may rely on third-party software and platforms to function properly. This includes hosting infrastructure, analytics tools and the learning management platforms that we configure for clients.
When we use a third-party service, that provider may process information under its own terms and privacy practices. For example, a learning platform that we configure on a client behalf may have its own privacy policy governing the platform itself. We encourage you to review the privacy policies of any third-party platform you use.
We evaluate the third-party services we use with attention to security and data handling, and we configure them in a manner consistent with the obligations we owe our clients and their learners.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, and to resolve disputes and enforce agreements.
Website inquiries are retained for a reasonable period after the matter is resolved so that we can respond to follow-up questions and maintain continuity of communication. Learner records held within client platforms are retained in accordance with the agreement with the relevant client organization and applicable law. Financial and transaction records are retained for the periods required by tax and accounting regulations.
When personal information is no longer needed, we take reasonable steps to delete it or to de-identify it so that it can no longer be associated with an identified individual, unless a legal or business retention requirement applies.
10. Data Security
We implement a range of administrative, technical and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration and destruction.
These safeguards include access controls that limit which members of our team can view personal information, the use of secure connections when data is transmitted, the encryption of sensitive data where appropriate, and regular review of our security practices. We also require our service providers and client administrators to apply reasonable security measures.
However, no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
11. International Transfers
We are based in the United States and our services are primarily delivered from that location. If you are located outside the United States, your personal information may be transferred to and processed in the United States or in other countries where we or our service providers operate.
These countries may have data protection laws that differ from those in your country of residence. When we transfer personal information across borders, we take steps to apply appropriate safeguards and to ensure that the information continues to be protected in accordance with this Privacy Policy and applicable law.
Where required, we rely on appropriate transfer mechanisms or obtain consent to process data outside your country. You may contact us to learn more about the safeguards that apply to international transfers.
12. Your Rights and Choices
Depending on where you reside, you may have certain rights over your personal information. We are committed to honoring these rights and to responding to your requests promptly.
Depending on applicable law, your rights may include the right to access the personal information we hold about you, to request correction of inaccurate information, to request deletion of your information, to request restriction of processing, to object to processing, and to request a copy of your information in a portable format.
If we have processed your information on the basis of consent, you have the right to withdraw that consent at any time. To exercise any of these rights, please contact us at the address or contact details provided in this policy. We may ask you to verify your identity before we can act on your request, and we will respond within the timeframes required by applicable law.
13. Privacy for Children
Our website and services are intended for business and professional use by organizations and adult individuals. We do not knowingly collect personal information from children below the age of fourteen.
If we learn that we have collected personal information from a child under the applicable age of consent in a manner that is not permitted, we will take steps to delete that information promptly. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us and we will investigate and take appropriate action.
14. California Residents
If you are a resident of California, the California Consumer Privacy Act and related laws may provide you with additional rights over your personal information.
These rights may include the right to know what personal information we have collected about you, the right to request deletion of your personal information, the right to correct inaccurate information, and the right to non-discrimination for exercising your privacy rights. We do not sell personal information, so we do not offer an opt-out of selling. We do not use or disclose sensitive personal information for purposes other than those permitted by law.
To exercise any California privacy rights, you may submit a request to us using the contact details provided in this policy. We may need to verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.
15. Residents of Other US States
A growing number of states in the United States have enacted consumer privacy laws that establish rights for their residents. Where such a law applies to you, we will honor the rights it provides.
These rights typically include the right to access, correct, delete and obtain a copy of your personal information, as well as the right to opt out of certain uses such as targeted advertising and profiling. We do not engage in the sale of personal information or in behavioral advertising, and we do not make decisions about individuals based solely on automated profiling that produces significant effects.
To request access to your information or to exercise any right available to you under your state law, please reach out to us using the contact details in this policy, and we will respond in accordance with the requirements that apply.
16. Links to Other Websites
This website may contain links to websites, platforms or resources that are operated by third parties. These links are provided for your convenience and information.
We are not responsible for the content, privacy practices or security of third-party websites. When you follow a link to a third-party site, the privacy practices of that site will apply to the information you provide there. We encourage you to review the privacy policy of any website you visit before sharing personal information with it.
The existence of a link on this website does not imply our endorsement of, or affiliation with, the linked service.
17. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, to respond to changes in the law, or to improve the clarity of our disclosures.
When we make material changes, we will update the effective date shown at the top of this policy and, where appropriate, we will provide notice on our website. We encourage you to review this page periodically so that you are aware of how we are protecting your information.
Your continued use of this website or our services after changes take effect constitutes an acceptance of the updated Privacy Policy, to the extent permitted by law. If we make changes that require consent under applicable law, we will seek that consent separately.
18. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or would like to make a complaint about how we handle personal information, you may contact us by any of the following methods.
By email: message@nexusaisolut.buzz
By telephone: +15054657300
By postal mail: Absorb Software North America, LLC, 19046 Bruce B Downs Blvd Ste B6 Pmb 720, Tampa, Florida, 33647-2434, United States (US).
We will review every message and respond as soon as reasonably possible. If we cannot resolve your concern, and your local law provides for it, you may also have the right to lodge a complaint with a relevant data protection authority.